Contact us 24x7:

 Toll-free number for US   clients only: 1-866-888-6798

support_pl at packetlight dot com



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We are committed to providing quality professional services and support for your PacketLight Networks equipment. Whether your needs require network planning, implementation support, problem resolution or parts replacement, our professionals will assist you, ensuring our products provide optimal performance.

Customer Care Response Centers
Our Customer Care Response Center provides all software, hardware and support services needed for our equipment. Our customer support engineers have direct access to our development engineers in case their help is needed to resolve an issue.

Education Services
Our education services are designed to deliver focused education programs maximizing your ability to successfully install, operate and manage our products in your environment. The coursework is a combination of Instructor-lead discussion and hands-on lab exercises designed to reinforce new skills and knowledge. We offer both standard product courses and customized courses designed to meet your specific requirements.



At PacketLight, our customers are our partners. We have gone to great lengths ensure our services and support address your needs optimally. PacketLight provides its reseller channel the needed tools so that it can support the end users properly and ensure their success with our products.


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